Questions about PackMule
What is owner-operator trucking software?
Owner-operator trucking software helps a trucking business organize loads, mileage, expenses and billing paperwork. A TMS is a transportation management system. PackMule Owner Operator focuses on the work behind each load for small trucking businesses running under their own authority.
What does beta access cost, and are subscriptions available?
No payment is required for beta access. Access depends on eligibility and available places; this is not a paid subscription trial. Public subscription pricing, included trucks and additional-truck charges have not been announced. Subscriptions are not on sale.
Which product fits my work?
Company Driver is for employee drivers. Leased Operator is for operators leased to a carrier. Owner Operator is for small businesses under their own authority. Fleet is for growing carriers. These are different roles, not required upgrades.
Explore productsWhat can I use now?
Owner Operator: Open beta in progress. Up to 100 new companies can join while places remain. Verify your email to activate eligible beta access. Company Driver, Leased Operator and Fleet are in development.
How do I join the open beta?
Choose Join Open Beta and follow the setup guide. Use one PackMule account, verify your email, and wait for Active Beta in My Account before installing the app. Up to 100 new companies can join while places remain. Verify your email to activate eligible beta access. No payment is required for beta access.
Join Open BetaWill it work on iPhone or Android?
The native iPhone app is available through TestFlight to accounts with Active Beta access. The Android beta is available through Google Play to accounts with Active Beta access. Choose your phone in the beta setup guide for installation instructions.
Can a rate con fill in a load?
Assisted entry is in testing. Upload the rate con, review and correct the suggested details, then save. Every document needs review; manual entry remains available.
How does GPS mileage work?
Start tracking and grant phone permissions to record deadhead and loaded miles. Review missing or uncertain readings. Background and locked-screen reliability are still being tested; background accuracy and IFTA compliance are not guaranteed.
What is in the billing packet?
The invoice PDF can include the attached rate con and POD when both are selected. If either is missing, the packet is incomplete. Share it through your device, then manually mark the invoice sent and record payments. PackMule does not collect payments, track opens or verify delivery. This workflow is still in testing.
Can I create an account and sign in?
Yes. Choose Sign In to use your existing app username and password, or create an account and verify your email. Eligible new-company accounts activate automatically while beta places remain. Wait for Active Beta in My Account; an account alone does not grant app access. Subscription payments will be available later.
Sign InIs PackMule a carrier or load board?
No. PackMule builds trucking business software. It does not quote freight, broker loads or operate a load marketplace.
